Comments on: Customer Centered: Comcast Cares, Especially on Twitter

By: Someone who Reads

Someone who Reads — Tue, 17 Feb 2009 02:16:17 +0000

@Kat: - Did you cause it to fall down? Or was it storm damage. If you caused it, of course it will get billed to you.

By: Santiago Ramirez’s Blog » Blog Archive » Customer Centered: Comcast Cares, Especially on Twitter

Tue, 17 Feb 2009 00:38:42 +0000

[…] Customer Centered: Comcast Cares, Especially on Twitter […]

By: Kat

Kat — Mon, 16 Feb 2009 20:52:34 +0000

Make sure to check your bill, we called comcast to our business a few weeks ago because their guideline was down outside. They billed us $32.99! I had to call and sit on hold for ten minutes to ask for it to be removed.

By: lauren spuhler

lauren spuhler — Mon, 16 Feb 2009 16:15:26 +0000

I haven’t needed any support since I started following @comcastcares, but I know I’d turn to Twitter first. Frank is always responding to someone, and I’ve seen him resolving quite a few problems in Knoxville.