Tag Archives: Customer Service
Customer Centered: Sun Matic Control
January 2010 will mark the fourth anniversary of ownership for my car. It will also mark my introduction to Lee and Jena of Sun Matic Control who I’ve been doing business with for about the same time frame.
Best Customer Service in Knoxville?
We’ve had a long running series here at Knoxify called ‘Customer Centered’ where we focus on spotlighting those who make doing business a pleasure. As I drove into work this morning I thought about this series and wondered: Who has the best customer service in Knoxville? Does one particular instance stand out in your mind[…] Read More »
Customer Centered: Comcast Cares, Especially on Twitter
“Out of 60 companies, only 4 had a worse reputation than Comcast…” -Wired The quote above from the Feb. 09 issue of Wired Magazine probably drew an array of nodding Knoxvillian heads as the cable giant tries to polish its local customer service image. Recent Knoxville outages haven’t helped the situation. Since heavy winds and[…] Read More »
Hire Me: R. Michael Kelley
If you need to ramp-up your customer service or project management areas, Michael Kelley can help. 15 Years Customer Service Management. 8 years Project Management, directly dealing with sub contractors. 4 years Program Management, managing Graphic Designers, Field Surveyors, preparing, installation / permitting brandbooks, as-built brandbooks for various clients. Resumé Download: Richard Kelley The ‘Hire[…] Read More »
Customer Centered: Mortgage Investors Group
As I’m sure our in-house real estate agent will agree, the housing market isn’t what it used to be. Times are tough and stress levels are running higher than normal. But for some crazy reason that didn’t stop my wife and I from jumping right in, looking for the perfect house to suit our first-time-buyer[…] Read More »
Customer Centered: Bubba Gump Shrimp Co.
“There’s pineapple shrimp, lemon shrimp, coconut shrimp, pepper shrimp, shrimp soup, shrimp stew, shrimp salad, shrimp and potatoes, shrimp burger, shrimp sandwich. That- that’s about it.” When it comes to customer service, I’m particularly picky when it comes to the dining experience. I expect a warm welcome, my drink order to be taken within 30[…] Read More »
Customer Centered: Market Square garage attendant
Yesterday evening I left Tomato Head destined for my comfy couch at home. To my surprise, exiting the Market Square parking garage after 7:00PM would cost me $1.00. Attention potential thieves: I don’t carry cash. I politely told the garage attendant that I did not have $1.00 to which she replied, “we accept cash and[…] Read More »
Getting Real with Knoxville Insurance
You may be surprised to see that the author of this entry is me, Casey. With Brandon being the local insurance mogul he would seemingly be a better fit to tackle this one. Not the case. Brandon approached me several months ago about launching an insurance-centric blog for his company, John Bailey Co. Gut reaction:[…] Read More »
